MOBILITY & PAYMENTS
FAQs

MOBILITY SOLUTIONS – HOW IT WORKS!

You bring your customers to their destination. And we, you. LOGPAY is your connection to the leading payment service provider in the German mobility market. We bring together mobility providers, system operators, and payment service providers.

CHARGE&FUEL CARD

ONE INTERFACE.
MANY PAYMENT METHODS AND
MOBILITY SERVICE PROVIDERS.

LOGPAY is the leading payment service provider in the German mobility market, offering services for public transportation and multimodal platforms. We serve as the interface, connecting mobility providers, system operators, and payment service providers together. 

With your LOGPAY contract, you gain access to our proven and secure transaction processing, as well as a wide range of additional services.

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YOUR BENEFITS AT A GLANCE
 

BEGIN WITH THE TOP EXPERT

Take advantage of our years of industry experience and our network in the mobility sector. - LOGPAY is the leading payment service provider in the German mobility market.

A STRONG PARTNER BY YOUR SIDE

We are your reliable partner when it comes to secure and efficient payment processing - LOGPAY is a subsidiary of Volkswagen Financial Services AG.

HIGHEST FLEXIBILITY AND SECURITY

Our entire transaction processing is PCI® DSS and HPQR certified, allowing for resource-efficient integration via API and standardized interfaces.

EVERYTHING FROM ONE SOURCE

We handle for you: payment processing, receivables management (including credit checks, reminders, and debt collection), risk management, customer support (1st and 2nd level support), and reporting.

SIMPLE CONTRACT ARRANGEMENT

Together, we will identify the contract solution and terms that best suit your needs. Your dedicated contact person will assist you with any questions related to payment processing and mobility.

MULTI-CLIENT-CAPABLE CLEARING

Our highly efficient IT systems allow for precise breakdown of services and cost allocation across your entire range of mobility products.

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FOR MOBILITY PROVIDERS - EXPLORE OUR VARIOUS OPTIONS

LOGPAY provides you with a comprehensive range of payment processing solutions for ticketing, e-payment, and other mobility products. This ensures that your passengers can reach their destinations safely and with ease.

TICKETING
MOBILITY PLATFORMS
ON DEMAND SERVICES
JOB TICKET SUBSCRIPTION
MOBILE PARKING
TERMINALS
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SYSTEM OPERATORS

You create the technical platforms that enable customers to use mobility products digitally and flexibly.

PAYMENT SOLUTION PROVIDERS

Our portfolio of payment service providers allows customers to pay for their rides using their preferred payment method.

Contact

Whether you're interested in our services and want to take advantage of our non-binding consultation, need our assistance for a specific solution for your business, or are a customer looking to use our services – LOGPAY is here for you!

EMAIL

Feel free to contact us via email at partnermanagement-mobility@logpay.de

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CUSTOMER SERVICE

Visit our customer service website for any questions or feedback.

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TELEPHONE

You can reach us by phone at +49 6196 8012 702

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